{"id":780,"date":"2011-04-18T00:13:46","date_gmt":"2011-04-18T05:13:46","guid":{"rendered":"http:\/\/yourLinuxGuy.com\/?p=780"},"modified":"2011-04-08T21:53:32","modified_gmt":"2011-04-09T02:53:32","slug":"blackberry-stuck-in-enterprise-mode","status":"publish","type":"post","link":"https:\/\/yourLinuxGuy.com\/?p=780","title":{"rendered":"Blackberry stuck in Enterprise Mode&#8230;"},"content":{"rendered":"<p>For a good while now, my Blackberry had been stuck with elements of an &#8220;Enterprise&#8221; configuration on it.\u00a0 Why?\u00a0 Because I accidentally connected my Blackberry to a Windows PC that had Blackberry Desktop software configured in Enterprise mode.\u00a0 And next thing you know, there&#8217;s Enterprise stuff and an &#8220;IT policy&#8221; from a Blackberry Enterprise Server (BES) server on my BB that I didn&#8217;t want.\u00a0 Ugh&#8230;<\/p>\n<p>I finally got around to looking up the correct method of eliminating the IT Policy, and effectively removing the Enterprise configuration from the BB.\u00a0 Mind you, if you research this a bit like I did, you&#8217;ll find lots of people recommending these things:<\/p>\n<ol>\n<li>Remove and restore &#8220;Service Books&#8221;; which pretty much just serves to annoy you<\/li>\n<li>Do a manual OS upgrade; where you download the binary, install it into your BB Desktop software, and then force it over to your BB device<\/li>\n<li>If you have a BES lying around, configure a blank IT Policy<\/li>\n<li>Back up the BB, wipe the thing, and do a full restore<\/li>\n<\/ol>\n<p>I tried the first, second, and third method I list above (I didn&#8217;t want to deal with spinning up a BES server just for this).\u00a0 In the end, it was the full wipe with backup\/restore that finally removed the policy, and it went *very* well.\u00a0 It&#8217;s scary in theory, but in practice it&#8217;s just a few clicks and a mild inconvenience, relative to the pain of having that stuck Enterprise nonsense.\u00a0 Why can&#8217;t Blackberry just have a &#8220;Disable&#8221; switch for invalid Enterprise settings?\u00a0 Hmph.<\/p>\n<p>Anyway, I just wanted to document it here for me to easily reference later.\u00a0 This is based on the Blackberry Knowledge base doc <a title=\"http:\/\/www.blackberry.com\/btsc\/KB14202\" href=\"http:\/\/www.blackberry.com\/btsc\/KB14202\">KB14202<\/a>, by the way.\u00a0 So here we go&#8230;\u00a0 If you don&#8217;t know what you&#8217;re doing here, don&#8217;t do it!<\/p>\n<ul>\n<li>Back up the device &#8211; Use the Windows-based BB Desktop software and a USB cable to perform a full backup of the device<\/li>\n<li>Reset to factory settings &#8211; While still connected via USB, launch a command prompt *as Administrator*, and run this command to completely zap the BB back to new:<\/li>\n<\/ul>\n<p><span style=\"font-size: x-small;\"> <span style=\"font-family: Courier New;\">cd C:\\Program Files (x86)\\Common Files\\Research In Motion\\Apploader<\/span><\/span><br \/>\n<span style=\"font-size: x-small;\"><span style=\"font-family: Courier New;\">loader.exe \/resettofactory<\/span><\/span><\/p>\n<p>&#8230;upon running this, the BB will reboot, wipe, and come up as new.  Then,&#8230;<\/p>\n<ul>\n<li> Restore the backup &#8211; This is where you hope that the backup you just took minutes ago is good&#8230;<\/li>\n<\/ul>\n<p>It worked well for me, and now I can do wireless updates again, and I can use features like the Blackberry &#8220;Protect&#8221; feature that requires that you don&#8217;t have an Enterprise IT Policy&#8230; bogus\/stuck, or otherwise&#8230;<\/p>\n<p>\ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a good while now, my Blackberry had been stuck with elements of an &#8220;Enterprise&#8221; configuration on it.\u00a0 Why?\u00a0 Because I accidentally connected my Blackberry to a Windows PC that had Blackberry Desktop software configured in Enterprise mode.\u00a0 And next&#8230;<br \/><a class=\"read-more-button\" href=\"https:\/\/yourLinuxGuy.com\/?p=780\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[104,20],"tags":[],"class_list":["post-780","post","type-post","status-publish","format-standard","hentry","category-blackberry","category-windowsgeneral"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pnjn1-cA","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=\/wp\/v2\/posts\/780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=780"}],"version-history":[{"count":4,"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=\/wp\/v2\/posts\/780\/revisions"}],"predecessor-version":[{"id":782,"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=\/wp\/v2\/posts\/780\/revisions\/782"}],"wp:attachment":[{"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yourLinuxGuy.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}